Student Support

We want to ensure you have an enjoyable, thorough and inspiring learning experience here. That’s why we offer exciting programmes across a range of subjects, and provide support to those who need it.

Careers information and guidance

Our Guidance and Support Officers can provide help with topics such as:

  • Applying for higher education
  • Careers and course advice
  • Finding employment
  • Thinking about next steps

Equality and diversity

Our students and staff come from all spheres of life and we believe our similarities and differences make the College an exciting place to study. If you join us, you’ll be expected to show respect to each other and all of our staff. This means:

  • Listening and allowing others to speak
  • Responding immediately - and politely - to requests from members of staff
  • Valuing other people’s opinions, even if they’re different from your own

And if you feel that you – or somebody else – has been treated unfairly because of their age, gender, sexual orientation, disability, race or faith, please let us know.

Study Programme 

If you’re 16-18 years old and study with us, you will be on a Study Programme – which means you get much more than just a qualification. Read about what this means here.

Collecting your exam certificates

Examination Certificates are the evidence of your qualifications and employers and training providers will need to see them throughout your career. It is therefore vital that you collect your certificates and keep them safe.

Certificates for the summer examinations can be collected from November of that year at our Lewisham Campus (link to campus map) during normal opening times (link to opening times).  When you come in to collect them, we will need to see some photo ID (preferably your student ID card). Regulations do not allow certificates to be put in the normal post due to the risk of loss or damage.

Certificates which have not been collected will be confidentially destroyed after 1 year.

Please email This email address is being protected from spambots. You need JavaScript enabled to view it. if you have specific queries about your certificates.

Need a replacement exam certificate? You will need to do this through your exam board, and it will incur a fee (link:


Fees and finance

We receive government money to support learners with college costs. Types of funds depend on your age and circumstance, and as the amount we’re given won’t meet the demand, you need to apply as soon as possible (if eligible). Please note, this money isn’t guaranteed and you’ll have to meet specific criteria within our Student Finance Policy and submit relevant evidence.

16-18 financial support

  • 16-18 bursary
  • Army further education bursary scheme
  • Student Finance England loans/grants to help with our higher education (HE) course costs/living expenses
  • The government’s Care to Learn scheme
  • Travel cost support from your local council
  • VYP bursary

Adult finances

  • 19+ Study Award
  • 20+ Childcare Award
  • The Travel Award

Advanced Learning Loan

The Advanced Learning Loan is a government scheme, designed to support those aged 19 or above with the cost of their tuition fees for Level 3 or 4 courses.

Information for parents

Every 16-18-year-old student will have a Progress Coach, who work with lecturers and other support staff to make sure that learners attend and have all the help they need. And our main purpose is to get people into a fulfilling and rewarding career that they really want. We offer programmes designed alongside industry requirements, so your child can become trained up to meet employer needs and maximise their chance of gaining a job in their chosen track.

Special Educational Needs (SEN)

We offer course assistance for those with autism, Asperger syndrome, dyslexia, mental health/personal care/health needs, physical disabilities and visual and hearing impairments. And our Transition Coordinator is responsible for putting support in place for students requiring in-class help.

We host a range of qualifications with built-in support for young people with high needs at Lewisham College:

  • Pathway to employment
  • Pathway to independence
  • School links
  • Skills for work and supported internships
  • Transition
  • Vocational tasters


We care about your development, success and wellbeing, and continuously review and improve the College’s procedures. This is to ensure all learners can achieve their goals, irrespective of their background, beliefs, sexuality or types of special support they may need.

Many of our managers are trained to address specific concerns students might have about their wellbeing and safety, whether at college or elsewhere, and we’re able to provide confidential counselling and advice about financial aid, transport and housing.

For Safeguarding and Child Protection Policy, please click here





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